Shipping & Returns


Shipping

 FREE Shipping on Orders Over $45 (excludes candles by the case - flat rate applies & flat rate shipping for states: California, Oregon, Washington, Idaho, Nevada, New Mexico & Arizona)


As a small business, David Oreck Candle Co. only ships to the contiguous 48 United States. We do not ship to Hawaii, Alaska, Puerto Rico, Mexico or Canada. Orders ship by order total. 

Orders normally ship within 48 hours.  Orders placed on Thursday or Friday will ship the following Monday.  Orders can take from 10 to 14 business days to arrive, but may be received sooner.   Orders ship via FedEx Ground Service or US Postal Service (Smartpost).  By ordering online you will receive an order confirmation via email.  

 

Returns Policy

You may return (at your expense) merchandise within 30 days of delivery for a refund. Please call us if you intend to return any part of your order for a refund or exchange.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return by calling 1-800-464-1450. We will respond quickly with instructions for how to return items from your order.

Coupon Use:

Only one coupon can be used per order. 

Spin Wheel Discounts:

Free candles on Spin Wheel are free with $25.00 purchase